Infrastructure Engineer- Kent- £45,000-£55,000k + Excellent benefits + Remote working
Overview:
An excellent opportunity has arisen with a market leading Managed Service Provider for a 3rd Line Support Engineer to support the customer’s infrastructure including server, storage, network, data and applications as well as occasional project based work.
Our client is a highly regarded, award winning company that provides high-level support to recognised businesses and are continuously expanding.
Role and Responsibilities:
• Handle escalated calls from first/second line Service Desk
• Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365
• Administer VMware and Citrix Infrastructures including SAN environments
• Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken
• Administer backup and disaster recovery systems and processes
• Management of relationships with third parties and suppliers
• Keep operational documentation up-to-date
• Act as technical lead when part of a major incident’s virtual team.
Essential Skills & Experience:
• Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering
• Excellent knowledge of VMware vSphere 5.0+ in an enterprise environment
• Strong knowledge of Microsoft Exchange Server and Office 365
• Thorough knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs
• Strong Knowledge of backup and DR services (Backup Exec, Datto, Azure)
• Experience in installing, configuring and managing Cisco switches, firewalls and routers.
• Good knowledge of Avaya phone systems and Gamma Horizon.
• Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC
• Knowledge of Windows Script Host/VBScript/ PowerShell
• Experience of patch management deployment/Windows Software Update Services
• Good knowledge of Microsoft Windows 7-10
• Ability to perform Research and Development into systems in preparation for implementation/third line support
Desirable:
• Previous experience working for a Managed Service Provider
• Experience in financial services, legal and the not-for-profit organisations
Package:
•£45,000-£55,000k based on skills and experience
• Excellent benefits package
• 25 days holiday + bank holidays
• Career progression
Infrastructure Engineer – Kent- £45,000-£55,000k + Excellent benefits + Remote working
