Roles Infrastructure

Software Support Consultant

  • Location: Maidstone
  • Type: Permanent
  • Payment: £17000 - 20000
  • Per: Annum
  • Role: Infrastructure

Posted by : Jacob Smith

Email : Jacob.Smith@intecselect.com

Software Support Consultant

Opportunity:
A FTSE 100 organisation that operates within the Finance sector is currently seeking a Software Support Consultant to join a large team of consultants within a state of the art software environment. The chosen candidate will ideally strive from an I.T. (Software/Application) background who possess an interest in Finance with strong client facing capabilities.

Our client will offer the chose individual a clear career pathway with opportunities to move into
development, infrastructure, testing or even into the finance industry itself.

Core responsibilities
• Diagnose software problems or faults and solve technical and applications problems, either over the phone, by remote access or by email
• Supporting the roll-out of new applications or updates
• Rapidly establishing a good working relationship with customers
• Maintain other support tools such as the ftp site, CRM system, Voicemail and knowledge base
• Logging of calls taken, and action taken in contact management software either directly from the telephone, email or from Voicemail

Key Skills:
• Strong client/customer capabilities.
• Any experience in IT or Finance (Accounts, Tax, Audit)
• Exposure to any Software Development languages (SQL, C#, Java, Oracle)
• The ability to build customer relationships

Package:
•£17,000 – £20,000 (salary reviews each year)
• Pension
• Private Healthcare
• Incentives
• Training

Please apply now with an up to date version of your CV the leading consultant will be in touch with more details.

Software Support Consultant

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