Senior Systems Engineer – FTSE 250 / Financial Services – Singapore – Onsite
Overview:
I’m currently partnered with a FTSE 250 Financial Services organisation who are seeking a highly skilled, hands-on Senior Systems Engineer to join their global infrastructure team based in Singapore. You’ll be a key player in maintaining, improving, and supporting critical corporate IT services across the business, covering everything from cloud to on-premise environments, automation, backup systems, and user escalations.
Key Responsibilities:
- Deliver high-quality 3rd line support for infrastructure-related incidents and service requests
- Own and manage escalations from the Service Desk and internal technology teams through to resolution
- Perform regular health checks and maintenance across core systems to preempt issues and maximise uptime
- Collaborate with other infrastructure engineers and project teams to deliver system upgrades, migrations, and improvements
- Contribute to automation and scripting efforts using PowerShell to streamline repeatable tasks and reduce manual effort
- Identify and implement service improvements to enhance stability, performance, and user experience
- Manage and support a range of on-premise and cloud-based services including Windows Server, VMware, Active Directory, Azure AD, Office 365, and backup systems like Commvault
- Maintain and support virtual environments and storage systems ensuring optimal performance and resource allocation
- Support patching, security updates, and compliance measures in line with IT policy and industry best practices
- Work closely with internal departments, remote teams, and global offices to resolve complex IT challenges
- Liaise with external vendors and service providers for support, escalations, or solution delivery
- Be prepared for occasional travel to other international offices to provide onsite support or assist with project delivery
Skills & Experience Required:
- A proactive, self-motivated approach to tech challenges.
- Excellent communication skills, able to translate complex issues into business-friendly terms.
- A strong background in 3rd line support and systems engineering.
- The ability to thrive in a fast-paced, evolving environment.
You should have hands-on experience with:
- VMware ESXi & vCenter
- PowerShell scripting & automation
- Windows Server, Active Directory, Exchange Server
- Office 365, Azure AD, Intune
- Backup solutions (Commvault experience preferred – training available)
- Storage infrastructure
- SMTP, clustering, file services
- HPe hardware
- Awareness of firewalling, 802.1x, and network routing
Package:
- Excellent package & benefits
- Collaborative global environment
- Opportunities for travel and professional development