Risk Management Officer

  • Location: Chatham
  • Type: Permanent
  • Payment: £30000 - 35000
  • Per: Annum
  • Role: Other

Posted by : Emily House

Email : Emily.House@intecselect.com

Risk Management Officer (QA)

A highly reputable FTSE 250 client is searching for a Risk Management Officer (QA) with prior experience of working within a regulatory finance environment. The key purpose of this role is to support the Quality Assurance and Quality Control Manager with the on-going design, implementation and maintenance of the Quality Assurance and Control frameworks across Operations within the UK.
The Risk Management Officer will be part of the QA team located in the UK, responsible for ensuring operational processes are being managed effectively and in line with business policy and procedures.
This is an exciting opportunity to join a new team who are in the process of building new processes, procedures and change throughout an award winning financial organisation.

Roles Responsibilities:

  • Review and maintain the overall current quality assurance framework ensuring that appropriate controls are in place and remain relevant reflecting any changes in processes or new processes.
  • Maintain and implement quality control measures and controls to understand where all business risks are identifying how we mitigate the risks or action plans to remove.
  • Conduct trend analysis using Operational data (quality results, incidents raised, complaints, training requests and audit outputs) to identify and agree scope for specific quality assurance review.
  • Support with Compliance and Business policy regular reviews identifying Operational gaps or implementation issues working with policy owners to ensure content is influenced as appropriate.
  • Streamline and review current quality MI reporting and documentation suggesting ways to introduce reporting and quality results control efficiencies.

Key Technical Skill Set:

  • Robust knowledge of financial service products and the associated origination and servicing processes & controls (credit cards, mortgages, savings, loans, etc.)
  • Good knowledge of ethical standards, BCOBS, MCOBS, DISP and investigating MPPI claims.
  • Exposure to Risk, Compliance, Audit
  • Robust knowledge of banking operational functions
  • Strong analytical and problem solving capabilities


  • £35,000 (circa)
  • Annual bonus-up to 12.5%
  • 25 days’ holiday
  • Competitive pension
  • Strong Pension

Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch.

Risk Management Officer (QA)

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  • Chatham
  • £30000 - 35000
  • Permanent
  • 28th Jan