Roles Infrastructure

Infrastructure Technician

  • Location: New Malden
  • Type: Permanent
  • Payment: £45000 - 55000
  • Per: Annum
  • Role: Infrastructure

Posted by : Jake Wolstencroft

Email : Jake.Wolstencroft@intecselect.com

Infrastructure Technician – £55,000 – Maritime – Hybrid Working – New Malden

Overview;
The successful candidate will manage the day to day support tasks (incident and requests) infrastructure technologies across platform and networking. This role will act as escalation point during major incidents. Also taking an active role in the support of Disaster Recovery and Business Continuity situations.

Role & Responsibilities;
• Supporting the Infrastructure and Network Leads, to manage the platform infrastructure and global voice and data networks on a day to day basis, escalating relevant concerns or queries
• Resolving infrastructure and network escalations from the Service Desk team.
• Manage and support the following:
oServer hardware in a virtual environment
oPrinting and related issues
oMicrosoft Exchange and email filtering or gateway technologies
oWindows Active Directory forest administration
oWorkspace One UEM (AirWatch) MDM and Samsung Phone administration
oData storage, backup and redundancy

Essential skills;
• Physical and Virtual Service maintenance and support
• Windows server support under ESX environment
• SAN, NAS and directly connected storage solutions
• Windows Active Directory
• Microsoft Exchange Systems
• Microsoft DPM
• Windows build/image, deployment, update and reporting technologies
• Dell laptop and desktop hardware
• Workspace One UEM (AirWatch) MDM Platform administration
• Strong analytical and problem-solving skills
• Microsoft Windows OS
• Network systems in a LAN and WAN environment
• Cisco voice and collaboration tools
• Network security – such as ISE and other NAC capabilities
• Load balancer and web proxy technologies
• IPAM experience
• IT vulnerability management and toolsets e.g. NESSUS Tenable.sc or.io
• Centralised, automated patch and application installations
• Service desk call logging system experience
• User training as and when needed
• Service desk and call logging systems and processes
• Microsoft Windows OS

Salary / Benefits:
•£75,000
• Hybrid working (2 days in office a week)
• Benefits package

Infrastructure Technician – £55,000 – Maritime – Hybrid Working – New Malden

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