Documentation Assistant

  • Location: London
  • Type: Permanent
  • Payment: £20000 - 24000
  • Per: Annum
  • Role: Other

Posted by : George Hall

Email :

Documentation Assistant – 12 month FTE – Fully remote


An excellent opportunity has arisen with a market leading Software As Service company for a Documentation Assistant to maintain the day to day running of the Knowledge Department. You will be adaptable, a quick learner, and able to work independently with an excellent eye for detail.

The role:
· Be the first point of contact for day-to-day knowledge management queries and advice.

· Manage documentation requests.

· Maintain the external facing documentation for products including ensuring correct branding is adhered to.

· Create and manage documentation for both internal and external use.

· Administrate the electronic document management system to maintain the integrity of the business information, along with ensuring all users have the appropriate access and permissions.

· Promote good information management throughout.

· Report to senior management on issues related to information management.

· 2+ years of experience in an administration role or similar.

· Highly organised with strong project and time management skills and the ability to meet deadlines.

· Working knowledge of Microsoft Office suite and Adobe PDF writer.

· Strong interpersonal and communication skills.

· Excellent team skills and ability to work remotely whilst being part of a team

· Ability to grasp and structure large collections of information.

· Excellent written English with the ability to translate technical terms into clear and concise user-friendly language.

· High attention to detail when reviewing and producing documentation for both internal and external needs.

· Ability to work autonomously and prioritise own workload.

· Ability to work in a fast-paced environment and willingness to learn.

· A good collaborator, with an open, approachable style.

· Creative mindset and self-starter, pose new ideas and ability to learn new skills quickly.

· Experience of working with information management and/or document control.

· Previous experience with electronic document management and knowledge base systems. Knowledge of Adobe Photoshop & Illustrator

· Knowledge of Atlassian software including JIRA and Confluence

Documentation Assistant – 12 month FTE – Fully remote

Apply for this role

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