Authentication Analyst – Financial Services – £70,000 – Hybrid (3x week)
Overview
We are seeking an experienced Authentication Analyst to join our client who are a global financial services organisation.
As part of the Authentication Services team, you will play a pivotal role in implementing and managing identity management strategies, maintaining service health, and driving technical excellence.
Role and Responsibilities:
- Serving as the main escalation point for SME-level 3rd line BAU incidents, providing in-depth troubleshooting and analysis.
- Supporting the Team Lead in defining the technical direction for Identity Management through workshops and coaching sessions.
- Creating and maintaining technical guides for peers and less experienced team members.
- Managing the Identity Management platform, ensuring service availability, monitoring performance, and maintaining operational documentation.
- Balancing technical insights with business risk to guide incident resolutions and project decisions.
- Initiating improvements in operating processes using owned/licensed tools and escalating issues as required.
- Producing and interpreting service performance data for trend analysis and management reports.
- Leading efforts to educate technical teams on authentication technologies, fostering teamwork and customer satisfaction.
- Promoting automation and scripting to enhance authentication tasks and monitoring.
- Collaborating with the Problem Management function to identify root causes under the ITIL framework.
Essential Skills and Experience
- Expertise in Microsoft Active Directory and Windows Server.
- Strong knowledge of Azure Active Directory.
- Ability to create, edit, and troubleshoot PowerShell scripts.
- Familiarity with Quest AD management tools (e.g., Quest Change Auditor, Quest Recovery Manager).
- Knowledge of ADFS, Certificate Services, and Privileged Access Management.
- Experience with Single Sign-On configuration methods and protocols.
- Proficiency in Varonis DatAdvantage or similar file auditing tools.
- Understanding of cloud-based resources, such as Infrastructure as Code, SaaS, and Azure fundamentals.
Package:
- C£70,000
- 20% bonus
- Excellent benefits
- Hybrid (3x week in London)
