Application Support Analyst

  • Industry: IT
  • Location: Reading
  • Type: Permanent
  • Payment: £30000 - 32000
  • Per: Annum

Posted by : Jacob Smith

Email : Jacob.Smith@intecselect.com

Software Support Analyst (SQL)

Company:
A market leading software provider in the property analysis sector is looking to add a Software Support Analyst to their technical support function. This role will give the chosen candidate an opportunity to gain exposure the full project lifecycle within an Agile support team. You will work alongside a number of highly technical developers, learn new technologies and be given an opportunity learn a greenfield soft product..

Opportunity:
Working in a busy and dynamic Support Department, the Analyst will be responsible for providing application support to our customers by phone, email and using an instant messaging (chat) function. The support will involve bespoke product specific guidance and investigation, diagnosis and resolution of customer affecting bugs and technical issues. They will also be a point of contact and liaison between the team and other internal departments.

Technical Experience:

  • Commercial experience of SQL.
  • An awareness of HTML, XML or Web Services.
  • Strong communication skills
  • Windows or Linux (OS)
  • ITIL
  • Azure or AWS

Package:

  • Basic Salary – £28,000 – £32,000
  • Flexible working
  • 25 days’ holiday
  • Flexible hours
  • Pension
  • Free Drinks

Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch with more detail.

Software Support Analyst (SQL)

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