Roles Infrastructure

3rd Line Senior Support Analyst

  • Industry: IT
  • Location: Chatham
  • Type: Permanent
  • Payment: £30000 - 37000
  • Per: Annum
  • Role: Infrastructure

Posted by : Jacob Smith

Email : Jacob.Smith@intecselect.com

3rd Line Senior Support Analyst

Overview:
A leading Fin-Tech based in Chatham are currently searching for a 3rd Line Senior Support Analyst who strives from a hosted infrastructure environment who is able to ensure that all project(s) are correctly specified, delivered on time, meets business & technical requirements and are within the agreed budget.

The role is essential to the organisation and will be seen as a technical expert within their field, this would result in extensive involvement in project planning for future services as well as maintenance and upgrade planning for existing. As the lead Analyst the role holder would be expected to provide technical assurance for all changes within the remit of their technology tower and be accountable for the stability within their technologies.

Role Responsibilities:
• SME specialism in technical functions providing support in the following areas: Network and Telephony.
• Maintain and manage standards for the Banks IT infrastructure and associated systems in line with industry best practice.
• Ensure that all network security management procedures are adhered to.
• Deliver routine management, monitoring and reporting capabilities within your area of infrastructure. Implement changes order to maximise their effectiveness in conjunction with the other infrastructure teams.
• Create and maintain all infrastructure documentation as required.

Technical Experience:
• 5 years’ previous experience in a complex corporate IT infrastructure role
• SCOM, SCCM, OP-Manager
• VMware implementation/support
• HP San Exposure
• SQL Databases
• DNS, DHCP, AD and DFS
• CISCO (Or Similar)
• ITIL (Commercial Exposure)

Package:
• £30,000 – £37,000
• 12.5% Bonus
• 25 days’ holiday increasing each year.
• Pension (8%)
• Health care (Bupa)

Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch.

3rd Line Senior Support Analyst

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